The majority of businesses are battling to thrive in this volatile, unpredictable, complex, and ambiguous business environment (VUCA Environment). SME enterprises, on top of this complexity, lack sufficient strategy, structure, leadership, resources, and professional skills, resulting in the many issues. As a result, assessing the root cause, identifying the important issue, and selecting the appropriate action plan is considerably more difficult, as SMEs pay less attention to professionally diagnosing their problems. As a result, the vast majority of them are preoccupied with finding answers to the most pressing problem rather than focusing on concerns that are strategically important but remain unspoken in their environment.